1. Information We Collect

When you register and use the ngc102 platform, we collect several categories of information to ensure the service operates properly and securely. The information collected includes:

Personal Account Information

During registration, you are required to provide your full name, email address, phone number, and date of birth. This information is used to verify your identity and confirm that you meet the minimum age requirement to use the platform.

Device and Browser Information

We automatically collect technical information including device type, operating system, browser version, IP address and language settings. This data helps us optimise the user experience and detect any suspicious activity.

Payment Information in MYR

To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect the transaction details required, such as bank account numbers or e-wallet information. We do not store full card numbers — all payment data is encrypted and handled in accordance with industry security standards.

Cookies and Usage Data

We use cookies and similar tracking technologies to understand how users interact with the platform. This includes pages visited, session duration, buttons clicked and in-game activity. This data is used in aggregate to improve the overall user experience.

2. How We Use Your Information

The information we collect is used for the following purposes only, and will not be used beyond the scope stated here without your consent:

  • Identity and account verification — ensuring every account is legitimate and held by an eligible individual.
  • Financial transaction processing — enabling deposits and withdrawals in MYR to be processed securely and accurately.
  • Service improvement — analysing usage patterns to improve platform performance and the user experience.
  • Account-related communications — sending important notifications related to your account, transactions, promotions you have opted into, and security updates.
  • Fraud prevention and security — detecting and preventing unauthorised access, money laundering or any activity that violates the ngc102 platform terms.
  • Legal compliance — fulfil reporting or record-keeping obligations required under applicable laws in Malaysia.

3. Cookies and Tracking Technologies

The ngc102 platform uses session cookies and persistent cookies to enhance functionality and security. Session cookies expire when you close your browser, while persistent cookies are stored for a longer period to remember your preferences.

The types of cookies we use include:

  • Functional cookies — storing your language preferences, account settings and login status.
  • Analytics cookies — collecting anonymised statistical data on platform usage for improvement purposes.
  • Security cookies — helping detect suspicious login attempts and protect your account.

You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some platform features. For more information on how we handle your data, visit the FAQ us.

4. Data Storage, Security & Sharing

Data Retention

All ngc102 user data is stored on servers protected by multi-layered security measures. Data is retained for as long as necessary to fulfil the purposes outlined in this policy, or for as long as your account remains active. Following account closure, data may be retained for an additional period to meet legal or audit requirements.

Security Measures

Ngc102 implements SSL/TLS encryption for all communications between your device and our servers. Sensitive data such as passwords are stored as irreversible hashes. Access to user data within our internal systems is restricted to staff who require it to carry out their duties.

Third-Party Sharing

Ngc102 does not sell, rent or disclose your personal information to third parties for marketing purposes. We only share necessary information with trusted payment providers to process your transactions, or when required by law or court order. All third-party providers we work with are bound by strict confidentiality agreements.

5. Your Rights as a User

As a user of the ngc102 platform, you have the following rights regarding your personal data:

  • Right of Access — you have the right to request a copy of the personal data we hold about you at any time.
  • Right of Rectification — if any information in your account is inaccurate or outdated, you can update it through your account settings or by contacting support.
  • Right to Erasure — you may request the deletion of your personal data, subject to legal retention requirements that may prevent the immediate removal of certain records.
  • Right to Withdraw Consent — you may withdraw consent to receive marketing communications at any time through your account settings.

To exercise any of the rights above, contact the ngc102 support team at [email protected]. We will process your request within a reasonable timeframe, typically within 14 business days.

6. Policy Updates and How to Contact Us

Ngc102 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Each update will include a new effective date stated at the top of this document.

We will notify users of significant changes via in-platform notifications or through the email address registered to your account. Continued use of the platform after changes are published will be considered acceptance of the updated policy.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your data, please contact us:

Our team will respond in a timely manner and work to resolve any privacy-related issues promptly and professionally.

Your Data is Safe with ngc102

We are committed to protecting the privacy of every user in Malaysia. Register an account with confidence or log in to start enjoying a platform that puts your security first.

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